Receptionist at the Melantrich Hotel in Prague
The hotel reception that never sleeps – an intelligent assistant speaking six languages will take care of you.
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TO GO WITH THE TIMES AND BRING MORE COMFORT TO OUR GUESTS.
Hotel Melantrich has a very comprehensive script that contains very specific detailed information for guests. Whether it is very precise navigation to the hotel due to its location in Prague 1, or parking recommendations with the Park.it application. They will recommend the nearest interesting sights near the hotel and can also recommend a classic Czech pub for beer lovers or a restaurant with excellent steaks nearby. Everything will be served by a Voicebot and they can attend to guests personally at the reception.
Hotel Melantrich has a very comprehensive script that contains very specific detailed information f
Hotel Melantrich has a very comprehensive script that contains very specific detailed information for guests. Whether it is very precise navigation to the hotel due to its location in Prague 1, or parking recommendations with the Park.it application. They will recommend the nearest interesting sights near the hotel and can also recommend a classic Czech pub for beer lovers.
Technical information about the project:
System:
Integration with an API system. It will guide you on how to get to the hotel.
Language versions:
Czech, Slovak, English, German, Hungarian, Italian, Russian.
How the receptionist works
at the Hotel Melantrich?
They will advise you how to get to the hotel.
Are you lost? We will direct you directly to the hotel.
It explains how to open the door using the access code.
Outside of Check-In, you collect the keys yourself from the automatic box.
Will recommend parking and restaurants nearby.
The hotel does not have its own parking lot, but guests can use the smart Park.It system
He will answer all questions about check-in, check-out.
You'll never miss a check-in time again.
Increases the number of completed bookings.
You will no longer miss a guest even outside of working hours.
It significantly reduces the burden on the reception desk and the costs of operation.
You save costs that you can invest elsewhere to improve your services.
References directly from the operations of the Melantrich Hotel.
At Hotel Melantrich in the heart of Prague, we try to keep up with the times and offer our guests services that combine human hospitality with modern technology. That's why we decided to take another step forward - and present you our new virtual assistant with artificial intelligence, which will take care of you even when the reception is not available.
Our goal is not to replace human contact, but to supplement it - so that every guest can count on help at any time, day or night. Thanks to artificial intelligence, the Melantrich Hotel becomes an even more hospitable and accessible place that combines the charm of old Prague with a modern approach to caring for hotel guests.
