The possibilities of
Voicebots are limitless
We create AI Voicebot and ChatGPT scenarios that can communicate smartly with the customer and autonomously solve even the most demanding caller requests.
(DE) Restaurant recommendations near the hotel
(CZ) Max and Conference Room Reservations
(SK) The Jánošík Christmas Campaign
(EN) Directions to the Melantrich Hotel
Handle thousands of calls without waiting.
Operators deal only with the important.
Automate part of the telephone communication with customers. The AI assistant handles common queries, routes calls to the right department, and helps businesses handle high call volumes without expanding the team. Thanks to AI scenarios, it can naturally communicate with customers and independently solve a large part of their requirements.
An AI assistant takes over routine phone communication and frees up your team's capacity for more complex customer requests.
Main benefits:
How the AI assistant
works in real traffic
The solution is built on AI scenarios that enable natural communication with customers and independent solutions to a large part of their requirements. The assistant can thus handle not only simple questions, but also more complex situations that would otherwise have to be solved by an operator.
It will never be occupied
The customer line can work without queues and without being busy, even with a high volume of calls. The AI assistant automatically handles common customer queries, redirects calls to the correct department and takes over routine communications. This allows operators to focus on more complex requirements.
Repetitive queries automated
In many companies, a large part of telephone communication is made up of repetitive questions - information about services, operational questions or basic customer support. These calls often burden operators and increase waiting time for customers.
Live or API information during the call
The AI assistant can recognize the caller's request during the call, provide the necessary information or redirect the call to the correct department. It can also provide information from a third party.
What situations will AI solve for you?
The AI assistant acts as the first point of contact for telephone communication and helps companies manage a large volume of calls.
It can automatically handle common customer inquiries, provide service information, or route callers to the correct department. Companies often use it as an automated customer line, after-hours support or a virtual assistant to handle routine communications.
The AI assistant can also actively contact customers, pass on important information or get feedback after a purchase or use of a service.
The solution is built on AI scenarios that enable natural communication with customers and independent solutions to a large part of their requirements. The assistant can thus handle not only simple questions, but also more complex situations that would otherwise have to be solved by the operator.
Thanks to automation, it is possible to handle a large number of calls without increasing the capacity of customer support and at the same time reduce the waiting time for customers.
What the AI assistant brings to companies
Deploying an AI assistant helps companies handle a large volume of calls without waiting in a queue and significantly reduces the burden on customer support. Routine inquiries are handled automatically, so operators can focus on more complex customer requests.
The assistant can handle multiple calls at the same time and ensures the availability of communication continuously, i.e. 24 hours a day. Thanks to the integration with CRM and other internal systems, communication is linked with company data and can also be used for more effective telephone campaigns or obtaining feedback from customers.