Receptionist Max at the Absolutum Hotel
One of the first hotels in our country to start using the services of a virtual receptionist, thus improving the hotel's overall services.
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Do you also want to have a Virtual Receptionist in your hotel who will ensure complete management of accommodation reservations, wellness services, provide up-to-date information about the restaurant and all hotel services, and thus significantly improve their experience? Contact us and we will find a solution together.
How does "MAX" work for the hotel reception?
The virtual receptionist ensures the smooth and efficient operation of the hotel reception and significantly facilitates the management of daily tasks. Its main functions include complete management of reservations not only for accommodation, but also for wellness services and conference facilities. It also provides guests with up-to-date and clear information about the hotel restaurant, available services and other options that the hotel offers. This significantly improves the overall customer experience, as guests always have all the necessary information and quick assistance at hand.
Technologically, the virtual receptionist is fully integrated into the internal hotel system via an API interface. This connection allows for automatic management of room and wellness reservations, while the system has access to current data in real time. This ensures maximum accuracy and speed in communication with guests and in internal processes. The hotel can thus effectively respond to visitor requests and at the same time optimize reception operations without the need for constant staff intervention.
Technical information about the project:
Functions: The virtual receptionist ensures the complete operation of the hotel reception, including the management of accommodation reservations, wellness services and conference facilities. In addition, it provides guests with up-to-date information about the hotel restaurant and other available services, significantly improving the customer experience.
System:The assistant is integrated into the internal hotel system using an API, which allows automatic management of room and wellness treatment reservations and access to up-to-date and comprehensive hotel information in real time.
Language versions: The project supports communication in both Czech and English to meet the needs of both domestic and international guests.
Do you have a similar concept to Hotel Absolutum and want to put it into practice? Do you also want a Voicebot for your hotel reception? We will help you design and implement it.
How does Max help at the hotel
as a virtual receptionist?
Apartment reservation
You can make your room reservation entirely via Voicebot, as well as your arrival time, number of guests, breakfast or wellness reservations.
Room service more efficiently
It helps hotel service respond to guest requests faster and process them more efficiently, making service instantaneous.
Payments and transactions
All payments and transactions are recorded in the system. You can review them or assign them directly to send to the client.
Thanks to our platform, in cooperation with the Absolutum hotel, we created a virtual receptionist, Max, who is connected to the hotel's internal system and has access to all current information about room reservations, wellness, and other services.
"The hotel has significantly simplified booking management and guest communication, allowing staff to provide more personalized attention and improving the overall guest experience."
