Voicebot can communicate with the customer and autonomously solve the most demanding requests in your hotel.
Imagine that your hotel can assist every guest who calls, even when the front desk is extremely busy or after hours. A virtual reception desk ensures that every caller gets through and receives the information they need right away.
The voicebot, available in 7 languages, can smoothly handle inquiries and reservations and actively encourages guests to check in online, saving you time even before their arrival.
Our voicebot is not just an automatic answering machine, but a comprehensive "box" solution that instantly adapts to your operation. Whether you run a large hotel with a 24-hour reception, a smaller guesthouse with daily operations or a fully automated apartment building, the voicebot will ensure that guests always call.
The system can identify the caller, guide them through the online check-in process or explain the way to the hotel and how to operate the key box. In addition, you can see all activity in real time in your own administration interface with detailed statistics, so you know exactly what your guests are dealing with and when your reception is busiest.
24/7 Reception (Smart Backup)
The voicebot takes over the call only when the receptionist is unable to answer it (e.g., after the third ring). Staff can focus entirely on guests in the lobby, while routine inquiries about parking or directions are handled by the automated system.
Daytime Operations (Quiet Nights)
No more forwarding of nighttime calls to managers' cell phones. At night, the voicebot handles all essential matters, takes care of check-in-related administrative tasks, and notifies staff only in emergency situations. Every morning, you will receive an email report summarizing all the requests.
Automated operation (Digital receptionist)
The voicebot serves as the primary point of contact 24/7. It guides guests to the hotel, explains how to access their keys, and walks them through the check-in process. Thanks to the emphasis on online check-in, guests can check in smoothly even without staff present.
Voicebot communicates naturally in 7 world languages (including Czech, German and English) and will do the work for which you would otherwise need more language-savvy employees.
Inspiration for quick questions that you can try out right away during a sample call:
+420 910 118 582Inspiration for quick questions that you can try out right away during a sample call:
For automation to be truly effective, the voicebot works directly with your existing systems. Data is transmitted in real time, which eliminates manual rewriting and the risk of errors.
The voicebot instantly identifies the calling guest and has an overview of their reservation. It can automatically contact guests who have not yet completed online check-in and create or edit reservations directly in the Previo system.
An ideal solution for unattended operation, Voicebot navigates guests to self-service boxes and clearly explains how to collect their keys, minimizing the need for staff assistance on the phone.
The own administration portal gives you a complete overview of what is happening in the reception. Call recordings, usage statistics, staff tickets and all voicebot settings — all in one place, available immediately.
We are not custom developers who will spend months building your system. We offer a ready-made, field-proven product that is ready for immediate deployment in your operation.
Rapid deployment without complex implementation
Absolute overview in administration
A ticketing system for every important request
Higher direct sales thanks to 24/7 availability
Modern AI fully integrated with Previa and Keyguru